Follow these steps to sign out of the Webex Engage application:
- Click the Profile icon on the top-right pane of the Chat Console page.
The following drop-down list appears.
- Select Sign Out.
The Close the Chat window appears on the screen.
- Select the Reason for the drop-down list.
If the administrator has configured a survey for a team, then you will view an agent survey on the Close the Chat screen.
- Complete the agent survey and click Submit and Close Chat.
- If the administrator has configured Skip the survey setting while configuring a survey, you will view the Skip and Close Chat button on the Close the Chat screen. In that case, you can click Skip and Close Chat to close the chat.
Updated 6 months ago