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Webex Engage's REST API have Rate Limits set on them. Every response given by IMIchat's API endpoints furnishes the following details in the response headers:

Response Headers

HeadersDescription
trxidUnique transaction ID generated by Webex Engage in response to the request.
Rate-Limit-LimitThe rate limit set for your Webex Engage tenant
Rate-Limit-RemainingNo. of requests remaining for the day
Rate-Limit-ResetTimestamp when the rate limit will be reset

By default, each tenant is given a rate limit of 10,000 requests/day and the limit resets at the start of the day i.e. at 00:00:00

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Note

Please reach out to your Account Manager/Customer Success Representative/Support Team to increase your rate limits