imichatwidget.update(data, func() { });

This callback method allows developers to pass a payload that can be used to append additional data to all chat threads initiated from the widgets. These key-value pairs being passed in the payload need to be configured as custom chat fields on Webex Engage's Client Admin console.

var data = '{"custom_chat_fields": {"Load ID": "123456789"}}';
imichatwidget.init(data, function(response){
  //do anything here
});

Please note that this SDK doesn't throw an error if at all the keys provided are not found in the configured list on the client admin console.

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Note

Updating the widget with a new payload will not result in updating the metadata associated with previous chats initiated from the widget